Product Quality Guarantee

Effective Date: February 5, 2026
Last Updated: February 5, 2026

At Buy It Better Now, quality and customer confidence come first. We stand behind every product we sell and are committed to ensuring you receive items that meet high standards of performance and reliability.

All products sold by Buy It Better Now are covered by manufacturer-backed warranties, which vary by brand and product. If you have questions regarding warranty coverage, duration, or claim procedures, our customer support team is happy to assist.

Manufacturer Warranty Coverage

• Warranty terms and coverage are determined by the product manufacturer

• Warranty coverage may include defects in materials or workmanship under normal use

• Warranty does not cover damage caused by misuse, improper installation, modification, or normal wear and tear

• Proof of purchase may be required to submit a warranty claim

For warranty assistance, please contact us at Support@BuyItBetterNow.com, and we will help guide you through the process.

If Your Order Arrives Damaged

We recommend inspecting your shipment immediately upon delivery.

At Delivery

• If visible damage is present on the packaging, please note the damage on the carrier’s delivery receipt before signing

• If you suspect damage but cannot open the package at the time of delivery, mark “suspected damage” on the receipt

After Delivery

If your item arrives damaged:

1. Take clear photos of the damaged item and packaging

2. Email the photos, along with your order number, to Support@BuyItBetterNow.com within 7 days of delivery

Resolution for Damaged Items

Once your claim is received and reviewed:

• We will arrange a replacement or refund, depending on product availability and your preference

• Approved refunds or replacements are typically processed within one business day

• Resolution timing may vary slightly depending on carrier claims or manufacturer review

Important Notes

• Damage claims submitted after 7 days of delivery may not be eligible for resolution

• Items damaged due to misuse, improper handling, or installation are not covered

• This policy applies only to damage incurred during shipping

Contact Information

If you have questions about warranties or damaged items, please contact us:

Buy It Better Now
📧 Email: Support@BuyItBetterNow.com
📞 Phone: 888-703-2393

📍 Address:
1114 W Diamond St
Anaheim, CA 92801
United States

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST
Response time: Within 24–48 hours